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The two men who came to fit 3 carpets in my bedrooms were superb. They helped move furniture around, fitted the carpets perfectly, hoovered up afterwards, and basically couldn't do enough to help. The service was good with regards to measurement and setting up the fit (a week after I'd chosen the carpet), highly recommended
THE customer service at Holmes is excellent and they have a really good choice of carpets and hard flooring. We chose to have our whole house carpeted and laminated and we are really pleased with the results. Excellent fitting and very good customer service. They travelled over to Preston even though they are based In Stockport and the fitters worked really hard to get the fitting done in the time. Lovely results - would definitely recommend!
Just like to say what a great job your two fitters did last week fitting my carpet for the lounge, dining room and hall stairs and landing. Would definitely use your services again
We recently had all our downstairs fitted with vinyl planks. The finish looks great. The work was carried out with minimum disruption. The fitters were pleasant and courteous. A special mention for Kyle who was left to finish the installation by himself due to a covid scare. Overall very happy and would recommend Holmes carpets
We are so happy with our new carpet for the stairs and landing. Steven came for measure up and quote and was very competitive and the carpet choice was of quality. Graham the carpet fitter arrived promptly and was an absolute perfectionist he has done an amazing job - thanks to all at Holmes Carpets I cannot recommend highly enough.
We took out the silver package Holmes offer for our home, paying extra for plywood under the bathroom vinyl. The end result was amazing we’re extremely pleased and very happy.
Their customer service is excellent. I felt like a valued customer throughout the experience.
They first completed a home visit to measure and show examples of a small part of the carpets on offer, a very pleasant experience with no hard sell. They went out of their way to find the exact vinyl I wanted for the bathroom (as I wanted the exact vinyl that was already in my bathroom but needed replacing) which was amazing.
I also popped into the showroom to see a larger range of kitchen vinyl and the customer service I received in store was very impressive too.
The carpet fitters that worked directly for Holmes we’re a credit to them; very professional and pleasant at all times. And the finished results were outstanding.
I have already recommended Holmes Carpets and will continue to do so.
Thank you once again
Good tidy job, fitter even hoovered his mess as he finished each room. three rooms in total, happy with all work done. all excess waste taken with him, only left what i requested, book without any doubts. Recommended.
They were helpful on the phone. I wasn't able to visit the Stockport showroom by they arranged for a nice grey laminate
They came when arranged and were able to postpone due to another workman letting me down.
The flooring was completed well and the carpenter was helpful
Spot on with the communications. The work carried out to a high standard, with the fitter going above and beyond.
Very friendly service from start to finish from the team at Holmes carpets. They attended within a few days to measure, ordering was simple and the fitters were fantastic.
They didn't try and up sell or pressurise me to increase the spec as other flooring stores have, they asked my budget and found the flooring I needed.
Highly professional & the flooring looks great.
I would definitely recommend!
Great price. Turned up on time, worked hard and got the job done in one day and to a very high standard. Another quoter said it was a 4 day job !!!
Wide choice of floor coverings. Excellent personal service, professional and informed. Am delighted with the installation.
Good price for the quality we wanted. Fitter was on time, friendly and efficient. Looks great.
Excellent correspondence, great advice, lovely show room, professional fitters. And most importantly, great value quality flooring, my hall way looks fab!
Quick, efficient, well priced, and easy to deal with.
Came on time and did a great job. Will have them back to do the rest. Left everything tidy and were very friendly.
Not a good start as they couldn't get my choice of flooring but understand able during these covid times. Young Anthony worked his socks off in really hot weather. He's a credit to your firm. Very pleased with the end result. Chap in the office (sorry, can't remember the name), was very helpful too.
Very efficient and cleaned up after themselves..
We could not fault Holmes carpets for excellent flooring and service with a smile. We ordered our carpets just before lockdown started so had to wait until the carpet companies started producing again before they could be fitted but as soon as things started to ease we were constantly updated with progress reports from Steven and he went out of his way to fit us in as soon as each bit of carpet came through. We had both carpet and laminate put down and all the fitters were friendly, did a superb job but kept their distance. We will definitely be using Holmes carpets in the future.
Fantastic service, guidance and support, very professional and Anthony was absolutely brilliant fitting the flooring and nothing was too much trouble for him
He worked incredibly hard and v punctual
Thank you v much
The fitter really tidied up a mess I'd made myself - saved me buying a new carpet.
The young man was great did exactly what was asked and more I'd use Holmes again and I have no problem recommending them.Thanks again Holmes and especially Tony.
Fab service and really great quality carpet, we are so happy with the carpet and the team did competitive price 10/10
Excellent service from start to finish. Home visit to get a free quotation and there was a nice variety of quality and price for any budget. As we had a short period to get the whole property carpeted they managed to fit in with our availability.
The fitter attended and what a nice chap he was a perfectionist and made sure we were happy with the fitting tidying up after himself.
I would highly recommend to anyone excellent customer service, quality product and good value. Thank you
Very impressive at all levels in both jobs
The flooring and the carpet